The Privacy Policy is part of the Legal Notice that governs the Web Page:
www.crecimientoemocional.org together with the Cookies Usage Policy.
The Web page www.crecimientoemocional.org is owned by Centro de Acompañamiento Creativo, S.L
and complies with the requirements derived from Law 34/2002, of 11 July, on Information Society
Services and Electronic Commerce, and current regulations relating to the protection of personal
data and, in particular, Regulation (EU) 2016/679 of the European Parliament and of the Council of
27 April 2016 on the protection of natural persons with regard to the processing of personal data
and the free movement of such data and Organic Law 3/2018, of 5 December, on the Protection of
Personal Data and guarantee of digital rights.
Centro de Acompañamiento Creativo, S.L reserves the right to modify or adapt this Privacy Policy at
any time. Therefore, we recommend that you review it every time you access the Website. In the
event that you have registered on the website and access your account or profile, upon accessing it,
you will be informed in the event that there have been substantial changes in relation to the
processing of your personal
Who is the PERSON RESPONSIBLE FOR THE TREATMENT?
The data collected or provided voluntarily through the Web Page, either by browsing it, as well as all
those who can provide us in the contact forms, via email or telephone, will be collected and
processed by the File Manager, whose data are indicated below:
Identity Centro de Acompañamiento Creativo, S.L
CIF: B98817026
Postal address Calle Actor Mora, 34. Piso 6o. P-17-19. – 46009 – València (Valencia/València)
Phone 963168367
E-mail ivang@crecimientoemocional.org
URL: www.crecimientoemocional.org
Mercantile Registry Valencia/València, Tomo …, Libro …, Folio …, Sección …,
Hoja V-….
If, for any reason, you wish to contact us on any matter related to the processing of your personal
data or privacy (with our Data Protection Officer), you can do so through any of the means indicated
above.
When, why, by whom, how, for what purpose and for how long do we process your
personal data?
When and why?
You can browse most of our web pages without providing any personal information, but in some
cases this information is necessary to provide you with the electronic services you request from us.
If we need to collect personal data to provide you with the service, we will process the information in
accordance with the policy set out in this document and in the specific terms and conditions of the
particular service in question (if any), which contain specific privacy statements about the use of the
data and inform you why, for what purpose, how, for how long we process your personal data and
what security measures we implement.
Who collects your data?
The collection and processing of personal data that you may provide to us is carried out by our
company or, where appropriate, its data processors. In relation to the latter case, these processors
are third parties who are contractually required to ensure that their activity respects the law and
implement appropriate security measures to protect such data.
What for?
The personal data that we request from you, or that you provide to us as a result of your browsing,
is used by us to manage, provide and improve the services you have requested from us.
For example, we will process your personal data in order to manage the queries you send us, to
manage your participation in personnel selection processes, to send you electronic communications if
you so request, and/or for the preparation of statistics.
In this sense, we ask you for an e-mail address when you use our contact forms on the web. We
only collect the sender’s personal data necessary to respond to you.
When you subscribe to our newsletters we also ask you for an email to provide the service, in any
case you can manage your unsubscribe from the service whenever you want and we put means at
your disposal to do so.
How do we treat your data?
We collect personal information only to the extent necessary to achieve a specific purpose. The
information will not be used for a purpose incompatible with the one described.
We only disclose the information to third parties if it is necessary for the fulfillment of the purpose of
the service and only to persons who need to know them. All this in order to be able to provide the
service by treating your personal data with confidentiality and reserve, in accordance with current
legislation.
In any case, our company adopts security measures to protect the data against possible abuse or
unauthorized access, alteration or loss.
How long do we keep your data?
We store data only for the time necessary to fulfill the purpose of its collection or further processing.
The period of data retention will depend on the service and each service will indicate the duration of
the processing of personal data.
A table with specific retention periods is provided at the end of this document.
For what purposes will we process your personal data?
– Customers:
We process your personal data in order to (i) manage your purchase or service provided; (ii)
maintain the contractual and pre-contractual relationship for billing, preparation of budgets and
follow up on the same as well as send you information by electronic means that deal with your
request; (iii) sending communications on commercial information by electronic means that may be
of interest to you, provided there is express authorization; (iv) we may develop a commercial profile
based on the information you provide us in order to offer products and services according to your
interests. No automated decisions will be made on the basis of such a profile.
– Suppliers:
We process your personal data for the purpose of (i) invoicing and (ii) maintaining business contact,
(iii) as well as sending you information by electronic means about our products or services.
– Web or e-mail contacts:
We process your personal data for the purpose of (i) answering your queries and requests; (ii)
managing the requested service or processing your order; (iii) sending you commercial information
by electronic means that may be of interest to you, we may create a commercial profile based on
the information you provide us in order to offer you products and services according to your
interests. No automated decisions will be made on the basis of such a profile.
– Social media contacts:
We process your personal data in order to (i) answer your queries and requests, (ii) manage the
requested service, answer your request or process your order and (iii) interact with you and create a
community of followers.
– Job seekers:
We process your personal data in order to (i) count on you in recruitment selection processes, (ii)
summon you for job interviews and evaluate your candidacy, (iii) communicate your resume to
group companies, collaborators or related companies with the sole purpose of involving you in their
selection processes, provided that you have given us your consent.
– Participants in our contests:
We process your personal data in order to manage your participation in the contests we organize as
well as to publicize the winners of the contest and the awards ceremony.
Winning participants may be photographed or videotaped and disseminated in any of the media, our
website or other media. Consequently it is possible that the image of the participants may be
captured, recorded and/or reproduced in an ancillary way to the main activity.
– Chat online:
We process your personal data in order to answer your queries and requests.
The data will be deleted from our database once the query or information requested through the
chat is resolved.
– Web users:
By browsing our website we collect information about your browser, your device and data from your
use of our website as well as any information you provide to us when using our website. In an
anonymized or aggregated form, we may record the IP address (Internet access identification
number of the device, which allows devices, systems and servers to recognize and communicate
with each other).
The purpose of the processing is (i) to obtain practical knowledge about how users use our website
to enable us to improve it; (ii) to perform statistical analysis to help us improve our business
strategy; (iii) to perform web performance analysis and (iv) for technical security and system
diagnostics.
The data we collect is not related to a specific user and will be stored in our databases.
The aforementioned data, as well as any personal data you may provide us with, are stored by
means of cookies that are collected in a format pseudonymized and are subject to the presentation
of objections to the processing of this personal data, as detailed in the Cookie Policy.
You can consult the Cookies Policy in the corresponding section.
The information of your navigation can be stored by Google Analytics, so we refer to the Privacy
Policy of Google, as it collects and treats such information.
http://www.google.com/intl/en/policies/privacy/
Similarly, from our website you can provide the utility of Google Maps, which may have access to
your location, in the event that it is allowed, in order to provide you with greater specificity about
the distance and / or roads to our headquarters. In this regard, we refer to the privacy policy used
by Google Maps, in order to know the use and processing of such data
http://www.google.com/intl/en/policies/privacy/
In order to offer information or services of interest based on the User’s location, we may access data
relating to the geolocation of the User’s device in those cases in which the user’s configuration for
this purpose so permits.
The Portal may offer functionalities to share content through third party applications, such as
Facebook or Twitter. These applications may collect and process information related to the user’s
browsing on the different websites. Any personal information collected through these applications
may be used by third party users of these applications. Your interactions are subject to the privacy
policies of the companies providing the applications.
The Portal may host blogs, forums, and other social networking applications or services in order to
facilitate the exchange of knowledge and content. Any personal information provided by the user
may be shared with other users of that service, over which we have no control.
What is the legitimacy for the processing of your data?
– Customers:
The legal basis for the processing of your data is (i) the execution of a contract and maintenance of
the contractual relationship and (ii) your consent that is requested for the remission of offers of
products and services through electronic means, without in any case the withdrawal of this consent
conditions the execution of the contract.
– Suppliers:
The legal basis for processing your data is (i) the performance of a contract to which the data
subject is a party or for the implementation of pre-contractual measures.
– Web or e-mail contacts:
The legal basis for the processing of your data is (i) the consent of the data subject.
In those cases where to make a request it is necessary to fill out a form and “click” on the submit
button, the completion of the same will necessarily imply that you have been informed and have
expressly given your consent to the content of the clause attached to the form or acceptance of the
privacy policy.
All our forms have a check box that must be checked to access the services offered.
The purposes of the treatment will be the following:
a) Manage queries or requests for information that you send us through the Web Page, email or
telephone.
b) Sending communications, special promotions, news or actions that are of interest to you or that
you request from us, including by electronic means. As this is an accessory purpose to the main one,
you must check the box provided for this purpose.
The personal data you provide us by this means will not be communicated to third parties, being
Centro de Acompañamiento Creativo, S.L who give, directly answer to such queries.
– Social network contacts:
The legal basis for the processing of your data is the acceptance of the contractual relationship with
the relevant social network provider manifested when registering in their application and in
accordance with their privacy policies, which is external to us.
– Work with us:
In the event that you provide us with your curriculum vitae, either by means of the Web Page, e-
mail or physically at the address or any headquarters of Centro de Acompañamiento Creativo, S.L
will incorporate them into its database. The curriculum will be stored for a period of 1 year, after
which, if we have not contacted you, it will be deleted.
The legal basis for the treatment will be based on the express consent given by the interested party
for the processing of the data contained in the curriculum by sending it and checking the box
provided for this purpose.
The purpose of the treatment is to incorporate you to present and future selection processes of
Centro de Acompañamiento Creativo, S.L or any entity belonging to the business group.
In the event that the interested party is finally incorporated as an employee of Centro de
Acompañamiento Creativo, S.L or any of the entities belonging to the business group, your data will
be incorporated into a database owned by the same, in order to internally manage the employee-
employer employment relationship.
– Sending Newsletter:
The Web Page allows the option of subscribing to the Newsletter of Centro de Acompañamiento
Creativo, S.L To do so, it is necessary to provide an e-mail address to which it will be sent.
Such information will be stored in a database of Centro de Acompañamiento Creativo, S.L in which it
will be registered until the interested party requests to unsubscribe from it or, where appropriate,
Centro de Acompañamiento Creativo, S.L ceases to send it.
The legal basis for the processing of this personal data is the express consent given by all interested
parties who subscribe to this service by checking the box provided for this purpose.
The e-mail data will only be processed and stored for the purpose of managing the sending of the
Newsletter by users who request it.
– Chat online:
The legal basis for processing your data is your consent by using the chat.
– Participants in our contests:
The legal basis for the processing of your data is your consent by registering for the contest and
accepting the privacy policy and contest rules.
The personal data collected will not be disclosed to third parties.
– Web users:
The legal basis for the processing of data is our (i) legitimate interest in knowing our users’ browsing
modes in order to adapt to their interests and improve our relationship with them; as well as (ii)
their consent when browsing our website and accepting the terms of use of cookies.
To which recipients will your data be communicated?
Your data will not be disclosed to third parties outside the service we provide, unless legally
required. Specifically, they will be communicated to the State Agency of Tax Administration and to
banks and financial institutions for the collection of the service provided or product purchased.
Your data may also be communicated to our service providers when necessary for the execution of
the contract. In these cases, the data processor has committed itself by contract to use the data
only for the purpose that justifies the processing and to maintain appropriate security measures.
What security measures do we apply?
Rest assured, we have adopted appropriate technical and organizational measures to ensure
confidentiality, integrity and availability in the processing of your personal data that we perform, in particular those that prevent the loss, misuse, alteration, unauthorized access and theft of personal
data.
What are your rights when you provide us with your data?
You can exercise your rights of access, rectification, deletion, portability, limitation or opposition to
the processing of your data, including the right to withdraw your consent, as detailed below:
Right of access: you can ask us if we are processing your data and in what way.
Right of rectification: You can ask us to update your personal data if they are incorrect, and delete
them if you wish.
Right to limitation of processing: In this case they will only be kept by us for the exercise or defense
of claims.
Right of opposition: After your request to oppose the processing, we will stop processing the data in
the manner you indicate, unless for compelling legitimate reasons or the exercise or defense of
possible claims must continue to be treated.
Right to data portability: In case you want your data to be processed by another company, we will
facilitate the portability of your data to the new data controller.
Right to erasure: You can request that we delete your data when it is no longer necessary for
processing, you withdraw your consent, it is unlawful processing or there is a legal obligation to do
so. We will analyze the case and apply the law.
If you need more information about your rights under the Law and how to exercise them, we
recommend that you contact the Spanish Data Protection Agency, which is the supervisory authority
for data protection.
You can contact the Data Protection Delegate prior to filing a complaint against the data controller
before the AEPD.
In the event that we have not attended to the exercise of your rights you can file a complaint with
the Spanish Data Protection Agency.
We have forms for the exercise of rights that can be requested to the email address mentioned
above; you can also use those prepared by the Spanish Data Protection Agency or third parties.
These forms must be signed electronically or be accompanied by a photocopy of the ID card. If you
are acting through a representative in the same way, a copy of your ID card or an electronic
signature must accompany the form.
The forms must be submitted in person or sent by mail or email to the addresses listed in the
“Responsible” section.
The maximum time limit for a decision is one month from the receipt of your request.
How long will we keep your data?
Personal data will be kept for as long as you maintain your relationship with us.
At the end of the same, the personal data processed for each of the purposes indicated will be kept
for the legally stipulated periods of time. If there is no such legal period until the interested party
requests its deletion or revokes the consent given, or during the period that a judge or court may
require them according to the statute of limitations for legal actions.
For each treatment or type of data, we provide you with a specific period, which you can consult in the following table:
| File | Document | Conservation |
| Customers | Invoices | 10 years |
| Contracts | 5 years | |
| Human Resources | Payrolls, TC1, TC2, etc. | 10 years |
| Curriculums | Until the end of the selection process, and 1 year more with your consent. | |
| Contratos.
Temporary workers data. |
4 years | |
| Worker’s file. | Up to 5 years after the sick leave. | |
| Marketing | Databases or web visitors. | While the treatment lasts. |
| Suppliers | Invoices | 10 years |
| Contracts | 5 years | |
| Access control and video surveillance | List of visitors | 30 days |
| Videos | 30 days blocking
3 years destruction |
|
| Accounting | Accounting books and documents. | 6 years |
| Taxation | Management of the company’s administration, rights and obligations related to the payment of taxes. | 10 years |
| Health and Safety | Worker Medical Records | 5 years |
| Insurance | Insurance policies | 6 years (general rule)
2 years (damages) |
| Shopping | Registration of all deliveries of goods or services, intra-community acquisitions, imports and exports for VAT purposes. | 5 years |
| Organic Law on Data Protection | Processing of personal data. | 3 years |
| Personal data of employees stored in the networks, computers and communications equipment used by employees, access controls and internal management/administration systems. | 5 years |
© 2021 SIGPAC®- Gen. 30-03-2022 para Centro de Acompañamiento Creativo, S.L